Privacy Policy

 

This privacy policy (this “Policy”) describes the collection of personal information by Carenga (“Carenga,” “we,” orus”) from users of software applications for mobile devices (“Apps”), as well as our website at www.Carenga.com (the “Site”), all related websites and other services provided by us and on which a link to this Policy is displayed (collectively, together with the Apps and the Site, our “Service”). This Policy also describes our use and disclosure of such information. By using our Service, you consent to the collection, use, and disclosure of personal information in accordance with this Policy. This Policy is incorporated by reference into the Carenga Terms of Use and End User License Agreement [ Terms & Conditions Page].

Personal Information

Personal Information,” as used in this Policy, is information that specifically identifies an individual, such as an individual's name, address, telephone number, or email address. Personal Information does not include “aggregate” or other non-personally identifiable information. Aggregate information is information that we collect about a group or category of products, services, or users that is not personally identifiable or from which individual identities are removed.

Collection of Information

Information You Provide

 

We collect information that our users provide to us in a variety of ways on our Service. These include the following:

 

  • User Accounts and Profiles. Our Service may give you the ability to register for a Carenga account or to create and update a user profile on the applicable Service. If we offer user account or profile functionality on the Service, we will collect the Personal Information that you provide to us in the course of registering for an account or updating your account or a user profile. This information may include, for example, name, email address, countries lived, and related demographic information about you. We may indicate that some Personal Information is required for you to register for the account or to create the profile, while some may be optional
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  • User Content. Our Service may give you the ability to create and store videos and photo albums. If you create or store videos or photo albums, we will collect the Personal Information that you provide to us in using such features.
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  • Email Newsletters. We may offer email newsletters from time to time on our Service. If you sign up to receive a newsletter from us, we collect your email address.
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  • Correspondence. If you contact us by email, using a contact form on the Service, or by mail, fax, or other means, we collect the information contained within, and associated with, your correspondence.
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  • Contests and Sweepstakes

Information We Receive From Your Use of Our Services

 

We may collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message.

 

Please be aware that in the course of your use of the Service, websites or other services provided by third parties (“Third-Party Analytics”), including, for example, [Google Analytics and Crittercism], may set cookies or other technologies on your hard drive to collect non-personally identifiable information about your use of the Service in order to assist us in understanding our users’ activities on the Services. We do not have access to, or control over, the actions of Third-Party Analytics. Each provider of Third-Party Analytics uses information that it collects in accordance with its own privacy and security policies.

 

If we link or associate any information gathered through passive means with Personal Information, or if applicable laws require us to treat any information gathered through passive means as Personal Information, we treat the combined information as Personal Information under this Policy. Otherwise, we use and disclose information collected by passive means in aggregate form or otherwise in a non-personally identifiable form.

Use of Your Information

We use the information we collect to provide services and information that you request; to enhance, improve, operate, and maintain our Service, our programs, services, Websites, and other systems; to prevent fraudulent use of our Service and other systems; to prevent or take action against activities that are, or may be, in violation of our Terms of Use and End User License Agreement [Terms & Conditions Page] or applicable law; to provide and tailor advertisements, content, and other aspects of your experience on and in connection with the Service; to maintain a record of our dealings with you; for other administrative purposes; and for any other purposes that we may disclose to you at the point at which we request your information, and with to your consent.

 

We may also use the information we collect to contact you regarding products, services, and offers, both from ourselves and from third parties, that we believe you may find of interest. We allow you to opt-out from receiving marketing communications from us as described in the “Choice” section below.

Disclosure of Your Information

Except as described in this Policy, we will not disclose your Personal Information that we collect on the Service to third parties without your consent. We may disclose information to third parties if you consent to us doing so, as well as in the following circumstances:

 

Service Providers

 

We may disclose Personal Information to third-party service providers (e.g., payment processing and data storage and processing facilities) that assist us in our work. We limit the Personal Information provided to these service providers to that which is reasonably necessary for them to perform their functions, and we require them to agree to maintain the confidentiality of such Personal Information.

 

Emailing and Sharing User Content

 

Some features on our Service may allow you to upload, post, or otherwise transmit content (“User Content”) to other people. For example, you may be able to record and share videos with other people. Please be aware that any Personal Information that you include within any such User Content will be made available to those people that you designate. You include Personal Information in User Content at your sole risk. Even after information posted on the Service is removed, those people with whom you have shared the information may have copied or stored such information.

 

Business Transfers

 

Information about our users, including Personal Information, may be disclosed and otherwise transferred to an acquirer, or successor or assignee as part of any merger, acquisition, debt financing, sale of Carenga assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which Personal Information is transferred to one or more third parties as one of our business assets.

 

To Protect our Interests

 

We also disclose Personal Information if we believe that doing so is legally required, or is in our interest to protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights or property of others, or otherwise to help protect the safety or security of our Service and other users of the Service.

Choice

If you receive promotions email from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt-out from receiving promotional email from us, and any other promotional communications that we may send to you from time to time (e.g., by postal mail) by sending your request to us by email at privacy@carenga.com or by writing to us at the address given at the end of this policy. Additionally, if we offer user account functionality on the Services, we may allow you to view and modify settings relating to the nature and frequency of promotional communications that you receive from us

 

Please be aware that if you opt-out of receiving promotional email from us, it may take up to ten business days for us to process your opt-out request, and you may receive promotions email from us during that period. Additionally, even after you opt-out from receiving promotional messages from us, you will continue to receive administrative messages from us regarding our Service.

Access

If we offer the ability to create user accounts or profiles on our Service, you may have the ability to access and update certain Personal Information that you provide to us by logging in to your account and accessing your account settings. If you wish to access or amend any other Personal Information we hold about you, you may contact us at privacy@carenga.com.

 

If you request that we delete your account on any of our Service (via a user settings page, by email, or otherwise), we will do so within a reasonable period of time, but we may need to retain some of your Personal Information in order to satisfy our legal obligations, or where we reasonably believe that we have a legitimate reason to do so.

Links

The Service may contain links to sites, services or products provided by third parties (collectively, “Third-Party Sites”) that we do not own or operate. The Services also may contain links to Third-Party Sites such as social networking services (e.g. Facebook). If you choose to visit or use any Third-Party Sites or products or services available on or through such Third-Party Sites, please be aware that this Policy will not apply to your activities or any information you disclose while using those Third-Party Sites or any products or services available on or through such Third-Party Sites. We are not responsible for the privacy practices of these Third-Party Sites or any products or services on or through them. Additionally, please be aware that the Service may contain links to Websites and services that we operate but that are governed by different privacy policies. We encourage you to carefully review the privacy policies applicable to any Website or service you visit other than the Service before providing any Personal Information on them.

Children

Children’s safety is important to us, and we encourage parents and guardians to take an active interest in the online activities of their children. Our Service is not directed to children under the age of 13, and we do not knowingly collect Personal Information from children under the age of 13 without obtaining parental consent. If we learn that we have collected Personal Information from a child under the age of 13 on our Service, we will delete that information as quickly as possible. If you believe that we may have collected any such Personal Information on our Service, please notify us at privacy@carenga.com.

International Visitors

Our servers and data centers are located in the United States. If you choose to use the Service from outside the U.S., then you should know that you are transferring your Personal Information outside of your region and into the U.S. for storage and processing. By providing your Personal Information to us through your use of the Service, you agree to that transfer, storage, and processing in the U.S. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Service. You should know that each region can have its own privacy and data security laws, some of which may be less stringent as compared to those of your own region.

Security

We attempt to protect your information from accidental loss, disclosure, misuse, and destruction. Please be aware, however, that no data security measures can be guaranteed to be completely effective. Consequently, we cannot ensure or warrant the security of any information that you provide to us. You transmit information to us at your own risk.

Updates to this Policy

We may occasionally update this Policy. When we do, we will also revise the “last updated” date at the beginning of the Policy. Your continued use of our Service after such changes will be subject to the then-current policy. If we change this Policy in a manner that is materially less restrictive of our use or disclosure of your Personal Information, we will use reasonable efforts to notify you of the change and to obtain your consent prior to applying the change to any Personal Information that we collected from you prior to the date the change becomes effective. We encourage you to periodically review this Policy to stay informed about how we collect, use, and disclose information.

Contacting Us

If you have any questions or comments about this Policy, please contact us using the following contact information: privacy@carenga.com